What is MyGlue?
MyGlue is a secure password management platform that allows you to safely store and share passwords within your organization.
Instead of saving company passwords in Word or Excel files, MyGlue provides a secure, encrypted location for storing credentials. It can also generate strong, unique passwords for you, helping improve overall security.
You can access MyGlue at https://myglue.key2.ca/ or https://app.myglue.com/ using your company email address (personal email addresses are not supported).
Logging In
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Go to https://myglue.key2.ca or https://app.myglue.com/
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On the landing page, click Login.

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Use your company email address and the password associated with your MyGlue account.
⚠️ Do not select “KaseyaOne Login.” MyGlue users do not have KaseyaOne credentials.
Once logged in, you may see passwords already stored — for example, Wi-Fi passwords or other shared company credentials.

Navigation Overview
On the left-hand side of the screen, you’ll find:

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Passwords — shared and personal credentials
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Documents — files or information shared with you by your IT provider (Key2)
Passwords in MyGlue
You may notice a legend showing multiple passwords (e.g., “3 total”), but only one is visible.

This is because you only see Shared Passwords by default — the others are your Personal Passwords, visible only to you.

Shared vs. Personal Passwords
| Type | Description | Example |
|---|---|---|
| Shared Passwords | Accessible to multiple team members. Used for company-wide accounts. | Fax service login, coffee order account, etc. |
| Personal Passwords | Visible only to you. Used for private or individual accounts. | Personal admin logins, testing accounts, etc. |
🔒 Key2 (your IT provider) cannot see your Personal Passwords.
Creating a Shared Password
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Click Passwords on the left-hand menu.
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Ensure you’re on the Shared tab.
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Click New → New Password.
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You can also click the arrow beside New to create folders for organizing passwords.

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Password Details
Fill in the following fields:

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Name: A friendly name for the password (e.g., Coffee Company for Office).
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Category: Optional — select a category if desired.
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Username: The username or email address for the account.
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Password:
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You can enter your own password, or
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Click Generate to create a strong, secure password automatically.
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One-Time Password (OTP):
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Used for accounts that require two-factor authentication.
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These codes typically change every 60 seconds.
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URL: The login page for the account.
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Notes: Any additional information or instructions.
Creating a Personal Password
To create a Personal Password:
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Click Passwords on the left-hand menu.
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Select the Personal tab.

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Click New Password and fill out the same details as above.
These passwords are visible only to you and are not accessible to others in your organization — including Key2.
If you need any assistance, please email helpdesk@key2.ca.
Help Center